By Mike DiNapoli

February 20, 2025

https://medium.com/@mdinapoli1

Forget the internet revolution; the real game-changer is just around the corner: Agentic AI. This isn’t your run-of-the-mill artificial intelligence that needs constant prodding. We’re talking about AI that can think for itself, make decisions, and take action without requiring a human babysitter. According to a recent Citi GPS report, this technology is about to explode onto the scene, potentially impacting our lives more profoundly than the internet ever did.

The report boldly predicts 2025 as the “Year of Agentic AI,” and it’s not hard to see why. Big Tech companies are already buzzing about it, with mentions of “agentic AI” in their documents skyrocketing. Gartner has even listed it as a top strategic technology trend for 2025. This isn’t just hype; it’s a seismic shift in how we interact with technology.

So, what exactly is Agentic AI? Think of it as AI with initiative. It does not just respond to commands; it anticipates needs, solves problems, and autonomously drives outcomes. This is a significant leap beyond generative AI primarily focusing on content creation. Agentic AI is about getting things done, effectively mimicking human agency.

The implications are staggering, particularly for the rise of the “Do It For Me” (DIFM) economy. Imagine having AI agents that manage your finances, choose products for you, and execute transactions seamlessly. This goes beyond personalized recommendations; it’s about having AI act on your behalf, freeing up your time and mental energy.

The potential applications are vast:

• Personalized financial advice: Forget generic robo-advisors. Agentic AI can analyze your unique situation and tailor recommendations, potentially optimizing your investments and financial planning.
• Streamlined business operations: Imagine AI agents negotiating contracts, managing supply chains, and even predicting market trends. This could revolutionize industries from manufacturing to logistics.
• Enhanced customer service: AI agents could handle complex customer inquiries, resolve issues proactively, and personalize interactions at scale, increasing satisfaction and loyalty.
• Revolutionizing healthcare: Agentic AI could assist with diagnostics, personalize treatment plans, and even monitor patients remotely, potentially improving outcomes and reducing costs.

While the potential benefits are immense, we can’t ignore the challenges. Governance, cybersecurity, and the ethical implications of autonomous decision-making are critical concerns that need careful consideration. And, like any major technological shift, there will be winners and losers, with potential disruptions to the labor market.

However, dismissing Agentic AI because of these challenges would be a mistake. This technology is not just a trend; it’s a fundamental shift in how we interact with machines. By embracing its potential and addressing the challenges head-on, we can unlock a new era of productivity, innovation, and human potential. The future is agentic, and it’s arriving faster than you think.

Don’t get left behind. It’s time to start paying attention to Agentic AI